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BBC – Rip Off Britain-Holidays: Series 5 (2017) 02of15

Rip Off Britain Holidays Series 5 02of15

Rip Off Britain-Holidays: Series 5
Angela Rippon, Gloria Hunniford and Julia Somerville return with another series of investigations into viewers’ travel and holiday disasters, with unmissable tips to keep your next trip on track and on budget.

Part 1:
The team is in Barcelona, with exclusive access to how police are tackling the city’s reputation as the pickpocketing capital of Europe. And, as a group of friends explains how a weekend away was ruined when thieves broke into their hotel room, surprising truths are revealed about what you are entitled to if the same thing happens to you.
Plus tips for saving money on a trip to Paris from travel expert Simon Calder and advice on making sure you have the right travel insurance.


Part 2:
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the jaw-dropping tale of how a company sent one family to a succession of villas it turned out they had no right to stay in, with the family only discovering the truth when one of the owners asked them what they were doing in his house.


Part 3:
Gloria Hunniford, Angela Rippon and Julia Somerville get to the bottom of why if you suddenly have to cancel a holiday the travel company so often refuses to refund a penny – even if there is still plenty of time to sell it to someone else. As a couple reveals how even the most devastating diagnosis didn’t allow them to cancel without losing out, a man who took on the industry and won explains how he did it.


Part 4:
As a group of unconnected travellers come together to share extraordinary footage of the conditions at their hotel, why have their complaints been treated differently by the holiday company when they went through the same experience? A company’s boasts of being the best are questioned by disappointed customers, including a pair of pensioners who felt they had no choice but to pack up and go home almost as soon as they arrived.


Part 5:
Gloria Hunniford, Angela Rippon and Julia Somerville investigate problems viewers have had with flights, meeting families furious that even after paying for guaranteed seats together, that’s not what they got when they arrived at the plane. So what are the rules on how families are supposed to be seated? Also in this episode is a look at the vital travel documents you may not know you need – but which you won’t get anywhere without, and a woman makes a last-ditch attempt to cure her fear of flying.


Part 6:
Angela Rippon, Gloria Hunniford and Julia Somerville examine the cleanliness of British hotel rooms. As lab tests prove there’s a lot more to hotel hygiene than meets the eye, will booking into a more expensive hotel guarantee a cleaner room?


Part 7:
Gloria Hunniford, Angela Rippon and Julia Somerville investigate health-related holiday disasters, getting to the bottom of why those who have had to cancel holidays because of the rapid spread of the zika virus haven’t been able to get their money back. Plus, could the ease with which pets can now travel abroad be the reason why a disease that is deadly to dogs has appeared in the UK?


Part 8:
Julia Somerville, Gloria Hunniford and Angela Rippon hear about dramatic stories of how holidays were scuppered by unexpected disasters. One family reveals the terrifying fall-out from a fire in the French chateau they were staying in, where they fell foul of a law that saw them hit with the bill for its repair. Plus, families caught up in extreme weather and hurricanes question whether holiday companies looking after them did enough to keep them safe.


Part 9:
As consumer champions Angela Rippon, Gloria Hunniford and Julia Somerville investigate problems viewers have had at airports, a surprising, and costly, problem you might face with your passport is revealed. Plus, a look behind the scenes at airport security to unravel confusion over what you can and can’t take on board.


Part 10:
Gloria Hunniford, Angela Rippon and Julia Somerville hear how one man’s home was rented out to holidaymakers without him knowing anything about it – and it seemed there was little he could do to stop it. Plus the hidden charge adding hundreds of dollars to American hotel bills.


Part 11:
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the airport meet-and-greet companies that promise safe and secure parking but instead leave cars in fields or by the side of the road. Plus bogus travel businesses out to steal cash are revealed, and Simon Calder has tips and advice to steer clear of trouble when driving abroad.


Part 12:
Gloria Hunniford, Angela Rippon and Julia Somerville investigate a life-changing accident in Cuba that left one group of friends asking who is responsible when disaster strikes on a trip abroad. Plus a nine-hour wait for a life-saving operation in Mexico, all because the insurance company back home couldn’t confirm it would cover the cost.


Part 13:
Gloria Hunniford, Angela Rippon and Julia Somerville discover how airlines are working to stop drunk passengers from disrupting flights, meeting a small boy caught in the crossfire and the bouncers recruited by airports to tackle the problem once and for all. Plus the surprising reason why a hotel sold as ‘adults-only’ could still be full of children.


Part 14:
Gloria Hunniford, Angela Rippon and Julia Somerville reveal the unwelcome guests said to be scuppering more holidays than ever. As bedbugs return with a vengeance, the team is out with the sniffer dogs hunting them down in hotels and on planes. But could you unwittingly be giving the creatures a lift back to British shores?


Part 15:
Gloria Hunniford, Angela Rippon and Julia Somerville expose airline secrets, testing out if it is true that airlines snoop on flight searches in order to hike up fares. Plus how the longest delays might be experienced by flying with smaller airlines, and why if a flight isn’t with the airline you booked, passengers could end up hundreds of pounds out of pocket if things go wrong. Travel expert Simon Calder has tips on visiting Dubai.

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